FAQ’s

Can I return the vehicle after hours?

We have an after-hours secure key drop. Please ask for details when you collect your vehicle.

Can the vehicle be picked up in the afternoon?

Vehicles can be collected after 7am on the day of pick-up, they must however still be returned by 6.30 am on the day of return. In the event that the vehicle is available in the afternoon of the day prior to your booking, we may contact you to offer you at early pick-up at no additional charge.

Why do I have to return the vehicle by 6.30 am?

Our rental rates are based on a maximum rental period of 23.5 hours. Pick-up is available from 7 am on the day of collection and the vehicle must be returned to our depot by latest 6.30 am on the day of return.

When do I have to return my vehicle?

The vehicle must be returned to our depot by latest 6.30 am on the day of return.

When can I pick up my vehicle?

Your vehicle will be available from 7 am on the day of collection.

What are your opening times?

Both of our offices are open Monday to Friday from 7am until 5pm. Our South Guildford branch is also open from 7am until 11am on Saturday. Pick-up on the weekend from our Naval Base depot is available on request. Both locations have an after-hour key drop, so vehicles can be returned outside of business hours.